By booking a stay, using our services, or accessing our website, you agree to the terms and conditions set forth by Richlites. These terms govern your relationship with us during and after your stay. We encourage you to read them carefully so you are fully informed. Your use of our services indicates your acceptance and understanding of these guidelines. If you do not agree, please refrain from using our services.
All reservations are subject to availability and confirmation. Guests are required to provide accurate details when booking, including valid contact information and payment details. Any incomplete or false information may result in cancellation of the booking. By confirming a reservation, you agree to comply with our policies regarding check-in, check-out, and guest conduct. Special requests will be accommodated where possible but cannot be guaranteed.
Payments for bookings must be made through approved channels as specified on our website or by our team. Cancellation policies vary depending on the booking type and will be clearly communicated at the time of reservation. Refunds, if applicable, will be processed according to the policy attached to your booking. Guests are encouraged to review cancellation terms carefully before finalizing their reservation. Any disputes regarding payments will be handled fairly and transparently.
Guests are expected to respect the resort property, staff, and fellow visitors during their stay. Any damage caused to property due to negligence or misconduct may result in additional charges. Illegal activities, disruptive behavior, or violation of local laws will not be tolerated and may lead to immediate termination of your stay without refund. We request all guests to maintain a safe and enjoyable environment for everyone.
Access to resort facilities such as pools, spas, restaurants, and activity areas is subject to availability and operational guidelines. Some services may require prior booking or additional charges. Guests must follow safety instructions and resort rules when using any facility. Richlites reserves the right to limit or deny access if guidelines are not followed. Our priority is to ensure that every guest enjoys these services in a safe and respectful manner.
While we strive to ensure the safety and satisfaction of every guest, Richlites is not liable for personal injury, loss of belongings, or unforeseen events beyond our control such as natural disasters or government restrictions. Guests are advised to take care of their personal property and to purchase travel insurance for additional coverage if needed. Our responsibility is limited to providing the services agreed upon during your booking.
Richlites may revise these terms of service from time to time to reflect changes in our operations or local regulations. Updated terms will always be made available on our website. Continued use of our services after updates signifies your acceptance of the revised terms. Our commitment is to remain transparent and fair in all our policies.
Phone: +919344835560
Email: support@richlite.in
Address: 3/A2, Lakshmipuram, Chandramouli Nagar, Guntur, Andhra Pradesh 522007.